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GloucestershireChildren's Social Care Procedures Manual

Using this Manual

January 2017

Contents

  1. About this Manual
  2. Amendments
  3. Local Resources
  4. Glossary and National Contacts
  5. Regulatory Compliance
  6. Register for Updates
  7. Copyright
  8. Accessibility
  9. Printing and Retaining Copies
  10. Browser Recommendations
  11. Mobile/Tablet Compatibility

 

1. About this Manual

This is the new procedures manual for Gloucestershire Children Services and it replaces any previous Gloucestershire Children Services Procedures. Any copies of those old procedures should be discarded.

The Gloucestershire Safeguarding Children Board Child Protection Procedures can also be accessed from the menu at the top of the home page and should be read alongside this manual.

The Gloucestershire Safeguarding Children Board Child Protection Procedures are part of the South West Child Protection Procedures (SWCPP); a consortium of 12 Safeguarding Boards covering the South West. Additional Guidance from Gloucestershire SCB can also be found on the Gloucestershire Safeguarding Children Board Website.

For further details, please contact Sarah Holtom (Sarah.HOLTOM@gloucestershire.gov.uk) Principal Social Worker - Practice Improvement. Gloucestershire Children & Young People's Service.

2. Amendments

This manual will be updated twice annually and a summary of the changes can be accessed via the 'Amendments' button on the Home page. You will also find the detail of the next planned manual update in this section.

If you would like to suggest a change to the procedures manual discuss your suggestion with your line manager in the first instance.

Every version of the manual (including previous versions of the old style manual) is archived by tri.x, therefore should you ever need to consult an authoritative version of an earlier edition of the manual we will be able to assist you.

3. Local Resources

This manual contains a local resource section which can be accessed via the ‘Resources’ tab. This library is populated and maintained locally. If there is a resource that you think should be added talk in the first instance to your manager.

4. Glossary and National Contacts

The manual is accessed by readers who may find terms that they are not familiar with. Therefore, a glossary of definitions is available under the resource tab.

There is also a National Contacts resource populated with details of key national agencies and organisations likely to be relevant to procedures user.

5. Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or omissions, please alert your manager.

6. Register for Updates

We recommend that you register with us to automatically receive notification when this manual is updated, and to receive a monthly newsletter containing articles which may be of interest. Click on the 'Register for Updates' button on the home screen, to complete and send your details to us.

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. Content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Gloucestershire County Council.

8. Accessibility

This website aims to achieve Double-A conformance to the Web Content Accessibility Guidelines in accordance with government guidelines. In order to change font size or manual colour use the highlighted 'Accessibility' button at the top right hand corner of any page.

9. Printing and Retaining Copies

The Manual is intended to be viewed on line to ensure only the most up-to-date version of procedures are being used. It will be updated regularly so, in the unlikely event there is a requirement for hard copies they should be destroyed after 72 hours.

10. Browser Recommendations

It is recommended that this manual is viewed with the latest browsers, with Java Script and cookies enabled for maximum compatibility and functionality.

Recommended browsers are:

It may sometimes be necessary to force your internet browser to refresh. This is because when you visit a website, data from that site is stored on your computer. This is called "cache" and it helps the website to load faster the next time you visit it by loading data from your computer instead of from the site's server. Normally this won't cause any issues, but occasionally (when the manual has just been updated for example) you may want to force the website to send you new data. By modifying the basic Refresh command, you can force the website to send you fresh data. For most browsers pressing Ctrl + F5 will force a refresh, instructions for all browsers are readily available on the internet.

11. Mobile/Tablet Compatibility

This manual has been tested on a variety of mobile devices to ensure that it displays correctly. However, if you find that you still cannot use the site select the 'mobile' option at the bottom of the screen. If you are using an older mobile device it is possible that the manual will not display correctly.

If you would like the text to be larger, resize the text under the accessibility options, alternatively if you would also like the buttons and the rest of the layout to be enlarged you can use the zoom function within your browser.

The majority of devices have the functionality to allow a shortcut to be downloaded to the homescreen by loading the site using the 'url' and using the upload function and tapping 'Add to Home Screen'. The functionality may vary between devices, please refer to the manufacturer's instructions.